General question
Ask us about our products, the application process or using the AidaCredit app.
Send an emailContact oursupportteam.
Customer support
Tell us what
you need help with.
Our customer support team can help with your AidaCredit application, account or repayment. Tell us what has happened and include relevant details. Never share your password, PIN or one-time codes.
ApplicationRepaymentComplaint
How we can help
What can we
help with?
Repayment concern
Contact us if you have a repayment concern, and keep a record of your request and our response.
Call 0700 123 5888 Call 0800 123 5888Complaint or fraud
Keep any relevant evidence and contact us using the phone number or email address on this page.
Email your concernOffice address
Asa Road, Ishiagu, Ivo LGA, Ebonyi State, Nigeria
I have a repayment problem+
Contact support through the phone or email above, and keep a record of the amount, due date and issue. Do not share your password or PIN.
I want to make a complaint+
Use the official contact channels and keep a record of the date, issue and response. For collection concerns, see our Courteous Loan Collection Process .
How do I verify a message?+
Do not follow unofficial payment or download requests. Contact us using the phone number or email address on this page to verify a message.